Lifetime Warranty

For over 50 years, we at Tupperware Brands have proudly backed our products with a Lifetime Guarantee so you can buy with confidence. All Tupperware products carried under the Tupperware Trademarks are guaranteed by Tupperware Brands to perform under normal domestic use for the lifetime of the product. We will replace, free of charge, any Tupperware product, or any part that, under normal domestic use, shows a manufacturing defect.

Consultants can bring their Tupperware Products to any authorised Business Centre for warranty replacements.

Covered By The Tupperware Lifetime Guarantee

Tupperware products are guaranteed by the Company against cracking, warping, peeling and chipping under normal domestic


Not Covered By The Tupperware Lifetime Guarantee

Not Covered

*If products touch the dishwasher element, stove-top burner or even hot metal objects, the heat can melt the product at the point of contact.
** If a product is knocked against or hit by a hard object or drops and breaks as a result, it is not replaceable

There may be instances where the Company no longer carries parts or products that are brought in for replacement. Under such circumstances the Company will provide alternative parts or products that offer similar functionalities and of similar value to the parts or product brought in. The Company reserves the right to accept and/or to reject alternative product choices proposed by the Consultant and/or customers for a product replacement.

For products like Twinkle Straw Tumbler and Kids Printable Straw Tumbler, the straw needs to be replaced every months, when necessary. Kindly note that the straw is not covered under the Tupperware Lifetime Warranty.

Conditions For Alternative Product Warranty Replacement

  • Where a part is no longer available, all other components or parts that make the product complete must be brought in for replacement, even though these parts are in good condition (seals, base, handle, spout, etc).
  • The alternative product chosen for warranty replacement should be an item from our regular catalogue at the stated price.
  • If the alternative product used for warranty replacement is lesser in value, there will be no refunds.

The Q Guarantee

Certain products in our catalogue are marked with the ?Q? symbol. These are not covered by the Lifetime Guarantee but are still guaranteed by Tupperware Brands to be free from manufacturing defects. They will be replaced, if defective, provided they are returned in accordance with Product Return & Replacement policies and procedures.

The following products are marked with the ?Q? symbol:

  • TupperChef Stainless Steel Cookware
  • Multipurpose Shears
  • Can Openers

How to claim warranty

Tupperware Brands Singapore warrants Tupperware-branded products against manufacturing defects when used normally in accordance with Tupperware's published guidelines

For claims, please have these ready. You may submit up to 2 defects per submission.

  1. Mold Number (Click for reference)
  2. Three (3) photos of the defective item
    • Full view of the product
    • Close-up view of the mold number
    • Close-up view of the defect
  3. Full description of the defect(s)

Submitting Photos For A Warranty Claim

You will need to submit three (3) photos of a defective item:

  1. Full view of the product
  2. Close-up view of the defect
  3. Close-up view of the mold number

In case of full-product replacement, we will require you to submit full view of the entire product

1. Full view of the product
2. Close-up view of the defect
3. Close-up view of themold number
4. Full view of the entire product

How to find the mold number on the product

Every Tupperware? brand product has a two-part number stamped into it. The first few digits (before the dash) is the mold number .

Mold Number

e-Claim Tutorial Video

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